SGS Business Case Toolkit

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This Business Case Toolkit has been prepared by the Regional Geriatric Program of Toronto with assistance from PricewaterhouseCoopers LLP. The target audience for this document is staff in acute care hospitals who are considering introducing specialized geriatric services or expanding their current scope of specialized geriatric services.

The aim of the toolkit is to support staff in acute care hospitals in making a compelling case to senior decision-makers for investment in specialized geriatric services.  While each hospital’s business case will contain some unique elements, there will also be many commonalities in terms of the approach to preparing the business case, the analysis conducted and the evidence presented.

Recognizing that many hospitals are facing resource pressures, this toolkit provides an efficient approach to business case development that will minimize the time required by hospital staff and physicians to prepare a comprehensive and credible business case.  The toolkit may also serve as an educational tool that supports knowledge transfer of best practices in specialized geriatric services and helps to build capacity in business case development.

If you have any questions about this SGS Business Case Toolkit, please contact Marlene Awad, Director of Operations, at the Regional Geriatric Program of Toronto at